Datenschutzerklärung

Last Updated: August 11, 2026
This Privacy Policy applies to the website www.anellae.com operated by Anellae. It is fully compliant with the European General Data Protection Regulation (GDPR/DSGVO), German Federal Data Protection Act (BDSG), and the German Digital Services Act (DDG). This document elaborates on how we collect, process, store, secure and dispose of your personal data when you browse our website, register an account, or place online orders within Germany and the European Economic Area (EEA).
By accessing and using our website and commercial services, you fully acknowledge and consent to the data processing practices specified in this Privacy Policy.

1. Data Controller & Official Contact

Anellae acts as the sole data controller in accordance with Article 13 GDPR, responsible for all personal data processing activities on this platform.
Website: www.anellae.shop
Support Email: hello@anellae.shop
Contact Phone: +49 251 7692192
Registered Business Address: Verdener Str. 16, 27570 Bremerhaven, Germany
You are entitled to contact us at any time to submit data access requests, correction applications, erasure requests, data portability demands, or formal privacy-related complaints.

2. Categories of Collected Personal Data

We strictly abide by the GDPR data minimisation principle and only collect data necessary for contract performance and legitimate business operations:
  • Voluntarily Provided User Data: Full name, email address, mobile/landline contact number, German/EU billing and delivery address, postal code, order preferences, customer consultation records, return and refund application details.
  • Transaction Data: Order history, payment verification status, and purchase records. We do not store complete credit card or sensitive financial information. All payment processing is undertaken by EU-based, GDPR-compliant payment service providers with valid PCI DSS certification.
  • Automated Technical Data: Visitor IP address, device model, browser version, website access logs, and cookie data, utilised for website optimisation, operational security maintenance, fraud risk prevention, and user experience improvement.

3. Legal Basis & Processing Purposes

All data processing activities are based on valid GDPR legal foundations including contract performance, legitimate business interest, and explicit user consent:
  • To process, confirm, package and deliver customer orders across Germany and the European Union
  • To provide professional customer consultation, after-sales support, return processing and refund services
  • To send order confirmation, shipping tracking updates, policy revision notifications and official service reminders
  • To maintain website operational security and prevent fraudulent transaction behaviours
  • To deliver promotional marketing content only upon your explicit opt-in consent
  • To retain business and financial records to comply with German commercial law and statutory tax retention obligations

4. Third-Party Data Disclosure

We will never sell, rent or commercially trade your personal data. We only share limited essential user data with GDPR-compliant third-party service providers located within the European Union, including authorised payment institutions, German local logistics carriers, secure website hosting providers and analytical tools. All cooperative partners are bound by strict data protection contracts to ensure full compliance with DSGVO and BDSG regulations.

5. Cookies & Online Tracking

This website uses functional and analytical cookies to optimise browsing experience, fully complying with the EU ePrivacy Directive and German DDG cookie regulations. You may freely adjust, disable or clear cookie permissions via your local browser settings at any time.

6. Your Statutory GDPR & German Data Protection Rights

As a data subject under GDPR and BDSG, you hold complete legal rights: the right to access stored personal data, the right to correct inaccurate data, the right to request full data erasure, the right to restrict data processing, the right to data portability, the right to withdraw consent at any time, and the right to lodge a formal complaint with a German regional data protection authority.

7. Data Retention Rules

Personal data is only stored for the legally required and operationally necessary duration. Financial and order records are retained in accordance with German tax law and commercial law retention periods. Customer service data is stored until case closure, and marketing-related user data will be permanently deleted immediately after your opt-out request.

8. Data Security Protection

We implement end-to-end SSL encryption, EU-based secure server infrastructure and strict internal access control mechanisms to protect user personal data. All technical and organisational security measures fully meet GDPR requirements to prevent data leakage, unauthorised access and data breach incidents.

9. Minors Data Protection

Our website and commercial products are exclusively intended for users aged 18 years and above (the legal age of majority in Germany). We do not knowingly collect personal data from minors. Any unauthorised minor personal data discovered in our system will be permanently deleted immediately.

10. Policy Updates

We reserve the right to update this Privacy Policy to comply with amendments to EU GDPR and German local data protection laws. All revised versions will be published on this page with the latest official update date.